Humana

Important Information For Patients Covered By Humana Medicare Advantage Plans

Effective January 1, 2025, Pinehurst Medical Clinic will no longer be a participating network provider for patients covered by Humana Medicare Advantage plans. After that date, PMC will no longer be a part of Humana’s network, and your health care services under Humana Medicare Advantage will not be covered as an in-network benefit.

We understand this may be a confusing situation, and we want to provide as much information and assistance as possible. The Medicare Annual Enrollment Period (AEP) started October 15 and runs through December 7. PMC will remain in-network with Aetna, First Medicare Direct, and United Medicare Advantage plans. A full list of PMC alternative in-network Medicare Advantage plans is listed on the following site: https://www.pinehurstmedical.com/resources-category/insurance.

Please note PMC providers and employees cannot discuss or give advice about specific benefits or insurance plans, but here is how you can learn more and evaluate alternative in-network plans:

  • Call an independent, licensed insurance agent who can help you fully understand this change, review your coverage needs, and suggest new plans which could be right for you. If you have an existing relationship with an insurance agent, please contact them to better understand your options. If you don't have an existing relationship with an insurance agent and would like to speak with a licensed agent familiar with this change, call (910) 542-8232. Advisors are available Monday through Friday from 8 a.m. to 8 p.m. and Saturday from 8 a.m. to 4 p.m.
  • Visit seniorhealthconnect.com/PMC/Options to learn more about local plan options, watch informative videos, and connect with agents or health plans who can assist you.

You can also visit www.Medicare.gov to learn more about your options and the enrollment periods when you can change plans.

*Should updates occur regarding Humana's Network Status, they will be posted here.